| Abbreviated Dial | YES - up to 99,999 |
| Auto Attendant Intro Message | YES |
| Auto Attendant / IVR Menu | YES - unlimited number |
| Call Barring | YES - 09, international, blacklist |
| Call Directory | YES - but not shared directory |
| Call Hold | YES |
| Call Logging | YES |
| Call Notify by Email | YES - not for missed calls |
| Call Pick-up | YES - individual, group & inter-group |
| Call Queues | YES - includes average time to answer while on queue and unlimited |
| Call Recording | YES - optional, chargeable per user, per month (auto deletes after 59 days) |
| Call Waiting | YES |
| Caller ID | YES - Flexible on transfer |
| Click to Dial | YES - outbound calling by TAPI integration |
| Fax to Email | YES - inbound only |
| Hot Desking | NO - divert to another user is possible |
| Hunt Groups | YES - easy to configure group type and members |
| International Dialling | YES - international freephone and geographical |
| Last Number Redial | YES |
| Local Number Dialling | YES - via line access code or STD |
| Multi-way Conference | YES - 3 way |
| Music/Message on hold | YES - default or by uploaded file |
| Paging | YES - One2One or to a 3rd party device |
| Presence (BLF) | YES |
| Return Call | YES |
| Selective Call Answer/Reject | YES - call forward also possible |
| Single Number Reach (Follow Me) | YES - flexible locations and schedule |
| Time of Day Routing | YES |
| User Smartphone & Desktop App | YES - use hosted license only |
| Voicemail | YES - unlimited per user, retained for 59 days |
| Voicemail to Email | YES - message can also be retained on phone |